VonGrimm

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Activity overview

Latest activity by VonGrimm
  • VonGrimm commented,

    Official comment

    Hey there! Try repairing Medal by going to Settings > Help & Support   Please note: We are no longer actively using Zendesk as our Support helpdesk. For more support, please head to https://support...

  • VonGrimm commented,

    Official comment

    Hey there, You can shut down Medal via Task Manager or System tray if you do not want it running on certain games.   Please note: We are no longer actively using Zendesk as our Support helpdesk. Fo...

  • VonGrimm commented,

    Official comment

    Hey there Storm This is something we are looking into. For now, Medal uses the default playback device you have set in Windows. Please note: We are no longer actively using Zendesk as our Support h...

  • VonGrimm commented,

    Official comment

    Hey there! YouTube managed to kill music for all music bots. Most music bots have managed to fix this but unfortunately, Medal Bot is not currently under active development right now. We suggest fi...

  • VonGrimm commented,

    Hey there No voice, You will need to do a purge in order to remove Medal. It is highly recommended to do a proper uninstall when removing a program. Here is a guide on purging: https://medalsupport...

  • VonGrimm created an article,

    READ ME! We have moved!

    We have moved all support over to Freshdesk! Here is the link: https://support.medal.tv Freshdesk allows us to better help you with with easier to navigate Solutions and Forums. If you need to cont...

  • VonGrimm commented,

    Official comment

    Hey there RA MaZe, If you didn't uninstall Medal using Windows and tried to delete folders instead, this will cause some issues.You will need to do a purge to remove Medal now: https://medalsupport...

  • VonGrimm commented,

    Official comment

    We are getting this one added very soon! Hopefully within the next couple days! P.S It is a great game

  • VonGrimm commented,

    Official comment

    Hey there Zac, Try purging Medal and see if that helps: https://medalsupport.zendesk.com/hc/en-us/articles/360020662954-Purging-Medal-for-a-clean-Installation

  • VonGrimm commented,

    @berke Hey there! I apologise that you have having issues with installation.You may need to do a purge for installation. Please follow this guide on how to do a purge: https://medalsupport.zendesk....