If you are experiencing the following issues: F8 not working or hotkey not working, corrupted clips issues, not picking up your game, please try to Repair Medal App.
To Repair your Medal Desktop app, please do the following:
- Go to Settings on Desktop App
- Help & Support
- Click on Start Repair.
Repairing your Medal app can help resolve most issues that you may be experiencing.
If you need to update your Medal Desktop app, look for the 
green arrow on your Medal app.
(If you're having trouble repairing or updating make a support ticket and we can help you out -> New Support Ticket)
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